Experience

Designed and run the IT architecture for a 33+ person company.

Physical servers

4

Employees supported

33+

Support tiers

T1-3

• Designed and implemented IT architecture across 4 physical servers, supporting scalability and high availability for 33+ employees.
• Administer servers, networks and IT operations.
• Developed and enforce company-wide IT policies and security protocols.
• Provide Tier 1-3 support and diagnose hardware, software and connectivity problems.

Windows Server, Active Directory and Microsoft 365 administration for a 44+ person organisation.

Physical servers

4

Virtual servers

15+

Microsoft 365 users

44+

Data integrity (as reported in CV)

99.9%

• Administered 4 physical and 15+ virtual servers on Windows Server.
• Managed Active Directory with RBAC and Group Policy, and implemented security policies.
• Managed Microsoft 365 for 44+ employees: mailbox provisioning, MFA, Conditional Access, licensing and compliance.
• Maintained server infrastructure including cooling systems.
• Ran automated and manual backup procedures.

End-to-end delivery of web systems, SaaS services and mobile apps for clients in 10+ industries.

Systems, sites, apps & SaaS

20+

Industries

10+

Client satisfaction (as reported in CV)

90%

• Designed and developed 20+ systems, websites, applications and SaaS services with Laravel, Tailwind CSS and JavaScript.
• Built cross-platform mobile applications with React Native.
• Developed custom POS, accounting and inventory systems.
• Own the full cycle: requirements, UI/UX, development, QA, deployment and support.
• Use Claude Code and Claude Design for rapid prototyping, prompt engineering and design-to-code workflows.

Remote IT support and financial reporting across three branches.

Branches

3

Employees supported

68+

• Provide remote IT support across 3 branches and 68+ employees.
• Diagnose hardware, software and network issues.
• Built financial dashboards and streamlined reporting across branches.
• Lead a team of accounting assistants with a focus on data integrity.